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Microsoft publishes 2021 release plans for Dynamics 365 and Power Platform

Published on 28th January 2021 by InterEx Group

Microsoft published the 2021 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These enhancements cover hundreds of new features that will be released between April 2021 and September 2021.

Notable enhancements include:

  • Microsoft Dynamics 365 Commerce’s new capabilities provide customers with an integrated B2B and B2C e-commerce offering in a single commerce solution with unified merchandising and site management capabilities.
  • Microsoft Dynamics 365 Customer Service now offers first-party voice built on Azure Communication Services and intelligent, skill-based, omni-channel routing across channels.
  • Microsoft Dynamics 365 Guides will take further advantage of AI innovations and data captured with Microsoft HoloLens, so that users can confirm their results faster and simpler than ever.
  • Microsoft Power BI continues to invest in delivering amazing data experiences, team integrations and modern enterprise BI through their Power BI Pro, Power BI Premium and Power BI Embedded offerings.
  • Microsoft Power Apps will enhance Power BI integration to support Microsoft Azure Analysis Services live connections.

To find out more, read the full article here.

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