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MS Dynamics CRM Developer

Position: Location: Salary: Ref: Type: Contract Length:
MS Dynamics CRM Developer Canada 90 CAD per hour INT.849 Temporary 6 Months

Performance Expectations 

  • Use your extensive product knowledge to define and present effective Dynamics CRM/365 solutions
  • Collaborate with the client and project team to identify client needs through interviews, workshops and requirements analysis
  • Understand, diagnose and recommend solutions for specific functional and technical challenges
  • Implement Dynamics CRM/365 solutions leveraging out of the box capabilities, configuration and customization
  • Help select and execute selected approaches to delivery including waterfall and agile
  • Take responsibility for the success of the overall solution and contribute to project planning, management and status reporting
  • Collaborate with firm leaders and other team members to perform peer review and share knowledge
  • Understand, evolve and augment team best practices
  • Interface with clients to understand needs, explain designs and demonstrate solutions
  • Lead and mentor other CRM consultants
  • Communicate effectively, proactively and meaningfully
  • Take a proactive approach to professional development and take advantage of the many opportunities to grow your ability 


  • Possess a Bachelors and/or a Master's degree or equivalent
  • Three (3) or more years of functional or technical experience implementing Dynamics CRM/365 solutions
  • Four (4) or more years of consulting or industry experience
  • Ideally, experience with all Dynamics CRM/365 versions from 4.0 to 2016
  • Strong understanding of the full implementation lifecycle including requirements, architecture, design, development and testing; strong SureStep understanding a bonus
  • Development experience with other related technologies such as Dynamics CRM/365, BizTalk, and/or SharePoint would be beneficial
  • Previous experience working with Government of Canada departments and understanding of the sector is strongly preferred, but not mandatory
  • Experience with other CRM and ERP packages and experience with custom/xRM development would be a bonus
  • Valid Government of Canada security clearance at Reliability level or above
  • Willingness to travel to client project sites as needed 

Core Competencies and Personal Characteristics 

  • Integrity – professional whose honesty, integrity, confidentiality and high ethical standards contributes to effective leadership and optimal business relationships
  • Energy – displays enthusiasm, optimism, drive and passion while maintaining a high level of productivity and a balanced lifestyle
  • Diversity – understands the importance of different backgrounds, perspectives and experiences and is respectful of individual differences
  • Communication – effectively expresses ideas and conveys information in business writing, conversations and interactions with others
  • Client Service Excellence – understands the importance of quality client service by being courteous, responding to client requests in a timely manner and monitoring satisfaction
  • Teamwork & Relationship Development – works collaboratively with team members in order to achieve a common goal and develops, maintains and strengthens relationships with others, both inside and outside the Firm
  • Accountability – takes responsibility for one’s own performance by setting clear goals and tracking progress against those goals; is highly organized and uses personal judgement and decision making
  • Flexibility – effectively manages multiple assignments, adapts to changing priorities and is able to work independently or as part of a team
  • Work Ethic – consistently performs to high quality standards, is dependable and has a constant drive to improve
  • Research & Analysis – questions inconsistencies in information and generates workable solutions by analyzing, gathering and organizing relevant information
  • Stress Management – functions effectively when under pressure and maintains self-control in difficult situations
  • Initiative – highly motivated self-starter who takes initiative with minimal supervision
  • Accuracy – pays close attention to detail and ensures work and information are complete and thorough
  • Willingness to Learn – enthusiastic and eager to meet challenges and assimilate new concepts
  • Technical Expertise – demonstrates in-depth professional and technical knowledge when completing tasks